The Helpdesk is Not a SOC: Why Standard IT Fails Under Fire
There is a dangerous and widespread misconception in corporate boardrooms: the belief that a well-staffed, highly competent IT department is inherently equipped to handle a targeted cyberattack. Let me be brutally clear: asking your standard IT helpdesk to fight a professional ransomware syndicate is like asking a commercial airline pilot to fly a fighter jet into combat. They are both sitting in a cockpit, and they both know how to read the instruments, but the mission, the training, […]